Returns & Exchanges

At Titas Footwear, we want you to step out in confidence. If your new shoes aren't the perfect fit, you can return or exchange your unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the unworn footwear in its original shoebox and secure it inside a shipping mailer to ensure the product remains in pristine condition.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.

  • 4.
    Drop Off and Refund

    Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.